Store policies

Shipping & delivery

Delivery areas, charges and timelines are confirmed individually by our team before accepting an order. Online payments are not currently available.

Returns, cancellations & refunds

Ask our team for the product-specific return, cancellation and refund terms before purchasing. Terms may vary with product condition and warranty.

Terms of sale

Catalogue prices marked indicative are earlier offers and must be reconfirmed. Submitting an enquiry does not reserve stock or complete a purchase. Confirm price, condition, accessories, warranty and delivery with our team before ordering.

Your information

When you submit an enquiry or order, we store your name, contact details, selected products and any delivery details you provide to handle that request. Payment card details are handled by Razorpay and are not stored in this store’s database.

Your bag is saved in this browser. A private order link lets you check your order’s progress; keep that link private. We do not send automatic order emails. Contact us to request correction or deletion of personal information, subject to records we need to retain for orders and applicable requirements.

Customer reviews & ratings

Customers can leave one review per product per paid, delivered order placed on this website, using their private order link. “Verified purchase” means the review is linked to that order. It does not mean we independently confirm every opinion in the review.

Your chosen public name, rating, review text and submission date are displayed with the product. Your order number, private access link and contact information are not published by the review system. Please keep personal information out of your review text.

All star ratings, including critical reviews, are accepted on the same basis. Product averages are calculated from the submitted ratings. No rating is shown until a review is received. If you need to correct or remove your review, or report personal information or abusive content, contact us with your order reference. Keep your private access link private.

Contact us

IT WORLD INDIA · Established in 2021
Shalimar Corporate Center, South Tukoganj, RNT Marg, Indore, Madhya Pradesh 452001

Warehouse: Maa Gauri Farms, Bicholi Mardana, in front of Snow City, near Sampat Fuels, AB Bypass, Indore, Madhya Pradesh